View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000745 | T99X171.00 SKB Eagle | SW | public | 2019-06-20 11:50 | 2021-12-23 17:21 |
| Reporter | Assigned To | (SW) Jacky Chiang | Due Date | ||
| Priority | high | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000745: after happen issue although detach Earjack it still keep no sound | ||||
| Description | RMB-BRM (Remote solution RCU) : Trial 70 Insert / Detach for Earjack , OK MVN-BMM(MoBone RCU): Trial 20 Insert /Detach for Earjack , No sound - after happen issue although detach Earjack it still keep no sound. when finish to play VOD , It can sound. please see a log about happen issue. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
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2019-06-20 11:50 developer |
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Hi Jason, I've checked the log. But I don't see any issue so far. As you mentioned, you do 20 Insert /Detach for Earjack, I only see 12 times of 'BMM_Audio_BA01' connection event. Do you stop the log too earlier ? Please help to check the time of last event in log file. Thanks ! |
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i upload it again. if have some problem again, please see below link. https://drive.google.com/open?id=16rg_UnJ4DGOYujJxYCm9y6oJhuDFMx6P |
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Hi Jason, The file on Google Drive is the same as you uploaded to Mantis. It is not where you put the file but when you stop 'logcat' command. Android has a internal buffer to store logs before sending out to PC, there is a little delay to send log to PC. You have to wait till all logs are received on PC. |
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Hi Jason, Here is a simple way to check if this is a BT issue or not. Please do the same test (Insert /Detach for Earjack) in YouTube APP. If it is not reproducible in YouTube APP, then this might be TV Player related issue. Thanks ! |
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ok . this issue is closed. AML released a patch about this issue. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-06-20 11:50 |
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New Issue | |
| 2019-06-20 11:50 |
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Status | new => assigned |
| 2019-06-20 11:50 |
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Assigned To | => (SW) Jacky Chiang |
| 2019-06-20 11:50 |
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File Added: [MoBone RCU]after happen issue although detach Earjack it still keep no sound.log | |
| 2019-06-20 12:56 | (SW) Kerwin Chen | Note Added: 0002782 | |
| 2019-06-20 13:34 |
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File Added: [MoBone RCU]after happen issue although detach Earjack it still keep no sound-2.log | |
| 2019-06-20 13:34 |
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Note Added: 0002784 | |
| 2019-06-20 15:05 | (SW) Kerwin Chen | Note Added: 0002787 | |
| 2019-06-24 13:51 | (SW) Kerwin Chen | Note Added: 0002802 | |
| 2019-06-27 14:03 |
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Note Added: 0002815 | |
| 2019-06-27 14:03 |
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Status | assigned => resolved |
| 2019-06-27 14:03 |
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Resolution | open => fixed |
| 2021-12-23 17:21 | (SW) Jacky Chiang | Status | resolved => closed |
